SALES

5.0

SERVICE

4.5

232 ratings and 144 comments received in the last 90 days.

19 August 2025

Barretts are a vey lovely family run BMW dealership. Duncan was very informative and helped me with the buying of my new car can not fault him in any way.

18 August 2025

Josh was very helpful to find a car that meets are changing needs and made the purchase very simple to complete Keeper us information with the delivery

16 August 2025

Kept me informed throughout the purchase process

14 August 2025

Very fast turn around swapping into my new car

14 August 2025

Chris who dealt with me was brilliant and kept me informed throughout the process and also loaned me a car for two weeks the new grand coupe which is a stunning car to drive

03 August 2025

From my first telephone contact with Barrett's to the purchase I was really pleased and grateful for the courtesy, help and knowledge of the staff about the cars and importantly listening to my preferences.

31 July 2025

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31 July 2025

Duncan was very good to me and my partner i would highly recommend

30 July 2025

Isaac made us feel very special during the 'reveal' of the car and explained all the latest gadgets on the car. He even linked my phone for me, which from memory, I could never quite manage in my old BMW!

30 July 2025

Emma made me feel valued and went above and beyond to help me

27 August 2025

replaced tyres under pressure and warning message within 24 hrs

27 August 2025

Everything was good, apart from the rip-off prices. £216 for each investigation (up to 1 hour) is extortionate. The price of replacement parts are ridiculously high, knowing that it is a captive market.

26 August 2025

Canterbury a 5 but Ashford Service, would care if I didn't see that branch again.

26 August 2025

It did take almost 2 hours which for what was effectively a car wash , tyre check and MOT seems quite excessive

26 August 2025

No issues

25 August 2025

Good

25 August 2025

Good, polite, knowledgeable staff

25 August 2025

Worst case scenario was expressed first up but turned out to be bare wires.Car was repaired at first opportunity considering I had to wait over weekend.Car was cleaned and hoovered as well.Very impressed.

22 August 2025

Good communication throughout. Work carried out in a timely fashion. Costs laid out clearly.

22 August 2025

Positive response by staff to all requests

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