CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Having a dash-came fitting in my car and knowing that my car was sanitised before and after the work was carried out made me feel safe

Service

Barrets carried out the work promptly and the issue is now clear

Service

Done on time and as agreed

Service

No problems at all

Service

Great customer service

Service

All very well organised and no problems whatsoever.

Service

Because it was efficiently organised and ran like clockwork. I wish the NHS outpatients system worked as well as ypur car servicing system.

Service

Very happy with the service, send a video and explains what's going on.

Service

Polite and prompt.

Service

All work carried out and video sent

Service

Very professional service and I felt the staff at Canterbury respected the customer needs and genuinely wanted to provide excellent service.

Service

Barrett's are an excellent dealership. Always helpful.

Service

Excellent organisation with the current COVID regulations.

Service

Staff were professional and polite, despite current situation.

Service

all good

Service

Staff were helpful, informative and worked to my requirements

Sales

Great service!

Sales

Couldn't ask for better service from the day I walked into your Canterbury branch, to the day I left with my new car.

Sales

It was just strange going into a showroom operating in a socially distancing environment

Sales

It was excellent service from start to finish.