No news found with your current search criteria.
Service was completed on time
Everything done as promised and on schedule.
staff with excellent communication skills and the car was noticeably better on pickup.
very professional service
Looked after very well. Ellie was extremely helpful and fully understood my needs
Very good pre and post support. Car collection very helpful.
They understood the problem straight away and fixed it with minimal fuss
Very friendly and efficient service.
Prompt friendly and honest
No need please continue with your standards
Everyone at Barrets is very coutious and knowledgeable about the product.
First class service from a first class garage. They also returned the car in a spotlessly clean condition when they said they would.
Work completed as required and stated to high standard
everything happens as it should do
Well organised, punctual, fully informative
Very helpful and professional people I dealt with.
All I have requested has been done inc. a recall
Really helpful people
Helpful & polite
I was very happy with the service I received, I would like it to be a little cheaper
Polite and engaging staff, car serviced and cleaned ready for collection in good time.
had no problems
The service was booked at very short notice and was done within a couple of hours since arriving. That really helped.
I was not booked-in, my needs were immediate and this the team at Barretts did all they could. The part was not in stock, so they kindly gave me a loan car overnight, which I returned when my own car had been fixed. A very pleasant experience.
From the message to book the service right through to picking up my car again afterwards the team at Barrett's were pleasant, professional and efficient. A good customer experience
The work was completed on time.
Great service from all the staff I had the pleasure of speaking to, repair to my car was excellent
Everything completed that I wish for.
Quality of workmanship
The centre was courteous & efficient
Nothing to fault.
Did the job perfectly and gave my car a health check and said about any action that would have to be done
Great service but found the up front charge a bit intimidating as I had a loose wing mirror glass but the garage required £170 to look at this I accept a charge needs to be made but for smaller jobs this needs to be reduced
Organised and polite
Reliable as always, Becky ? at reception efficient and attentive, sorted coffee.
Everything was dealt with as we'd expected.
Health check video on car was excellent! Also cleaning/valeting before vehicle was returned. Thanks!
No problems car and returned fully valeted.
The team at Canterbury were fantastic, friendly, knowledgable and couldn't do enough for me.
Done everything the car needs and done a free health check which led to me being able to replace my diff seals under warranty
I have never had any problems or issues with the carried out.
Very good service professional done.
The guy who called to say my car was ready I found very helpful
I couldn't find fault with anything!
Exceptional service and given briefing and updates each step of the car service. Very helpful and Covid safe environment.
Always efficient and well organised at the show rooms.
Amazing staff - Ellie in particular is a credit to the business
Efficient. Loved the safety check video. And courtesy clean.
Canterbury demonstrated high level of due care and professionalism while looking after my car
Car collected ,serviced ,MOTd,cleaned and returned as expected. Some problems with communications as I am old and deaf so have great problems using the phone or a computer
Assured service is undertaken to the highest standard. Kept informed throughout - video provided to help me understand checks performed.
Fault found, very professional
Really easy to just drop off the car and pick up later with a video of the work being carried out.
As previously said the service was very good
Easy to contact to arrange work. A human being answers the phone not a computer! Work carried out as agreed for the quoted price. Car collected and returned at convenient times.
The email alert of a service being required to booking the appointment, to the helpful staff at the Dealership in Canterbury - the whole experience was very efficient
Always willing to help and answer questions
Near perfect experience, the only way it could be better is if the hire-car was an M! :)
Never had a problem
Everything went smoothly, collection had a minor hiccup
Easy to drop off, great feedback as the service took place in real time, quality replacement car for the day. In all, a positive experience.
Excellent service and by helpful staff
All work was carried out as expected.
The Staff are always helpful and efficient in their service.
Satisfied with the answer to any of my issues.
Again, very efficient, helpful and polite, leaving nothing to complain about.
Never a Problem always top customer service and also a quick save turn around with the Car, good work All
They did good
All of the service work was completed well and on time, one very happy customer, ????thank you.
Happy with bmw
Very friendly, attentive & helpful staff
They did the requested work for a sensible price and the chap who collected and delivering the car was a really nice guy.
All good, all on time.
kept to time nd delivered back as promised
Provided with a clean courtesy car, work carried out fast with regular updates. Highly recommended
Great experience all round
A real team effort. All departments within the centre made contact so that l could experience optimum customer service.
Sales man Brod Roy excellent
Same answer as above. The process was handled well from start to finish.
Harry Hills was very helpful considering the current rules.
Again very good considering circumstances
Josh Foster, the BMW Sales Specialist, was excellent throughout the whole process. He kept me informed on a timely basis as to what the latest status was, and responded to all emails and phone calls very quickly.
The limitations caused by the UK lockdown somewhat diluted the experience, but the staff did their very best to make it as good as possible.
Everything was done to accommodate my wishes. Nothing was too much trouble. A very enjoyable experience
Once again this was all seamless. Only down side was a 7 month wait for the car but that is not a fault of BMW and caused by the COVID pandemic.
The process was made a lot easier as the Lockdown prevented a drawn out handover and allowed us to take possession of the Car quickly
Paperwork done simply remotely. Good videos to learn the vehicle. Nice simple handover.
Due to lockdown a handover. Was not possible to do . Handover was achieved as best as possible
Everyone was friendly and helpful